Tag Archives: QBO

Is QuickBooks EMV Compatible?

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Many clients have contacted me regarding Europay, MasterCard, and Visa (EMV) chip credit cards https://en.wikipedia.org/wiki/EMV requesting more information on the technology, process, and requirements.

Cards with EMV Chips

Many of you have already received one or more EMV chip cards which have a small computer chip in the card that stores information digitally rather than relying upon the magnetic strip that we are used in the  in the past.  This change is to enhance security and reduce credit card fraud, more information on implementing these changes can be found at http://usa.visa.com/download/merchants/visa-merchant-chip-acceptance-readiness-guide.pdf & http://quickbooks.intuit.com/r/emv-migration/what-is-emv-and-why-do-i-need-it

Processing Transactions with EMV Chip Cards

EMV chip cards can be processed using three different methods.  However only the 1st option will increase security and reduce credit card fraud.

Equipment that uses an EMV Chip Reader AND EMV Compatible Software

Swipe the Magnet Strip in a card reader

Manually enter the Credit/Debit Card number

For more information on the EMV process see http://usa.visa.com/personal/security/chip-technology/emv-chip.jsp & http://quickbooks.intuit.com/r/technology-and-security/step-by-step-guide-to-emv-migration-for-small-businesses

EMV Compliant Software

Is QuickBooks EMV Compliant? The answer is, it depends on the version of QuickBooks the following QuickBooks Software versions are EMV compatible.

QuickBooks Online

QuickBooks Point of Sale Version 12 is EMV Compatible

2016 Quick Books Pro/Premier/Accountant is EMV compatible

16.0 QuickBooks Enterprise Solutions is EMV compatible

Keep in mind that having an EMV compatible version does not make the reseller’s sales transactions compliant.  You also need to process the EMV card with equipment that reads the EMV chip.

Is EMV Compliance Required by a Given Date?

Starting October 1st, 2015, liability for fraudulent credit/debit card transactions will shift from the card issuer to the merchant if the transaction uses an EMV chip card and is not processed on EMV compliant software & card reader.  HOWEVER,

Intuit is extending the EMV liability shift by six months for its QuickBooks Payments customers to allow everyone more time to transition. If you are a QuickBooks Payments customer and unknowingly accept a counterfeit EMV card using your magnetic stripe reader, Intuit will assume your liability for the fraud until March 31, 2016. For further details around Intuit’s extended liability shift, please refer to the liability chart here.Intuit has extended this date to March 31, 2016 for customers using their credit/debit card processing solutions.  https://support.quickbooks.intuit.com/support/articles/inf23795

Conclusion

I hope this helps explain the EMV concepts and implementation.  Please contact me if you have any addition questions regarding QuickBooks and the processing of EMV transactions at Ilene.eisen@ie-solutions.biz

QuickBooks Options for Mac Users

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Recently I’ve been working with many Mac users who want to use QuickBooks software for their business.  These clients usually have QuickBooks for Mac.  However if this program does  not meet the needs of your business, you can also use QuickBooks Online  or one of the Windows versions QuickBooks (Pro, Premier, Enterprise) using  Hosting, Dual Boot, or a Virtual Machine.

QuickBooks Online

QuickBooks Online (QBO) is a web-based version of QuickBooks available in three versions http://quickbooks.intuit.com/online/compare/ . .   Using QBO and an internet connection, you will have 24/7 access and can integrate the software with other applications designed to work seamlessly with QBO.  Intuit has also developed a free download for the Mac that gives the user a native Mac experience when using QBO http://quickbooks.intuit.com/quickbooks-mac-app/ . Using QBO, you pay per user per month/year. This is the only option discussed in this article where you do not purchase or lease the software.

Hosting Services

QuickBooks can be hosted by authorized QuickBooks Hosting services.  In this scenario, you would purchase or lease the software.  You will also pay an annual or monthly fee to the hosting company to access their server.  The software is installed on the Hosting Services’ secure server and you would access the software application by logging into the site.  Using this option you can pay per user per month/year.  You would NOT be responsible for maintaining a Windows network and you would have 24/7 access.  Hosting software is a great option to reduce the cost supporting multiple platforms and managing a network.  This option usually includes backups and additional security.  Check References and perform due diligence before selecting a hosting service.  This is the only one of the three Windows options that I would recommend for multi-user access to QuickBooks (Pro, Premier, or Enterprise) on Mac, however it is also the most expensive option since it includes additional services.

Dual Boot

Mac users can install Boot Camp software on newer MACs to have the option of loading Windows on start-up rather than the native operating system. http://www.apple.com/support/bootcamp/ . Before selecting this option, verify that your Mac is compatible with Boot Camp at http://support.apple.com/en-us/HT204048 . Once you have set-up Boot Camp you will need to purchase and install the desired Windows operating system.  Once the installation is complete, start the computer using Windows and then install a Windows version of QuickBooks.  You could then access the software anytime you start the computer using Windows.  With a Windows operating system loaded you can run Windows programs taking full advantage of all the computer’s components.  This is a good option if the user will be using Windows for an extended period of time and does not mind restarting the computer to access Mac programs.  This option works best with only one Windows user.  For multi-user access, hosting, QuickBooks Online or the QuickBooks for Mac are better options.

Virtual Machine (VM)

A Virtual Machine gives the computer user the ability to easily work in multiple operating systems on the same computer without restarting the machine.  Two very popular programs to create a Virtual Machine on a Mac to run Windows software are Parallels http://www.parallels.com/products/desktop/ and Fusion http://www.vmware.com/products/fusion/ .   Once you have loaded software to create a Virtual Machine (VM) you would then load the Windows operating system and then install a QuickBooks Windows version.  My clients who use these programs tend to go back and forth between the Mac & Windows throughout the day and love the convenience of using the software. The cost of this solution would include both VM software and also purchasing the desired Windows operating system. I would recommend this solution if you have just a single QuickBooks user in the office and do not need multi-user access.  For multi-user access, hosting, QuickBooks Online, or QuickBooks for Mac are better options.

For additional information please contact Ilene Eisen at ie Solutions Ilene.Eisen@ie-solutions.biz

Do I Really Need to Update My Accounting Software?

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Many clients that I work with are skeptical about updating their accounting software on a regular basis.  I believe that if you plan to stay in business you need accounting software.  If you plan to continue using your current software you should update it regularly and if you plan on changing or upgrading to another version, make the change as soon as possible.

If you are interested or currently using a cloud application upgrading is not an issue and the publisher will install updates for you.  Keep in mind that some applications with limited functionality are free.  My personal preference is to use applications that do not  limit functionality like QuickBooks Online (QBO) where you can expect to pay an annual or monthly fee.

Accounting software is changing at a rapid pace and so is the way we pay for it.  Many firms are going to a subscription model that requires monthly or annual payments in order for you to continue to use the software.

This year QuickBooks Enterprise Solutions (QBES) moved from a purchase model to a subscription model.  If you are currently using QBES, and paying for the annual Full Service Plan (FSP) make sure you look at the new subscription levels to evaluate your costs and functionality using either method, if you choose to stay with the FSP rather than subscription, you must continue to pay on an annual basis to remain in this discontinued plan.

If your software requires an annual payment to receive updates and  you do not pay the fee you will not receive new features, your software may not work with new operating systems, and security issues will not be addressed.  All these items will cost money, time, and reduce productivity.

If your software does not have an annual plan and you must re-purchase the software, evaluate the new features each year to identify changes.  Also consult with the vendor to identify how long they “support” a version and will continue to issue free updates.  I recommend only using supported versions.

Intuit supports QuickBooks Desktop products for a little more than three years.  After that period the technical support staff cannot answer questions, free updates for minor changes are not created, and connected services like payroll may not be supported.

Many clients are concerned about installing updates and fear that it will “break” the software and do not want to make any changes.  I understand your concern.  My suggestion is that you wait on installing  software updates for 1 – 2 months for annual updates, in this time software publishers will generally be made aware of any issues and correct as much as possible, or warn users regarding known issues.  If your software is updated less regularly, I would wait longer and consult to reseller to determine when it is advisable to update.

This article was inspired by the following article Accounting Software Updates: Are they Necessary?

If you have any questions regarding this article, or would like further information,  please contact Ilene Eisen, CPA.CITP at ilene.eisen@ie-solutions.biz