Do I Really Need to Update My Accounting Software?

Many clients that I work with are skeptical about updating their accounting software on a regular basis.  I believe that if you plan to stay in business you need accounting software.  If you plan to continue using your current software you should update it regularly and if you plan on changing or upgrading to another version, make the change as soon as possible.

If you are interested or currently using a cloud application upgrading is not an issue and the publisher will install updates for you.  Keep in mind that some applications with limited functionality are free.  My personal preference is to use applications that do not  limit functionality like QuickBooks Online (QBO) where you can expect to pay an annual or monthly fee.

Accounting software is changing at a rapid pace and so is the way we pay for it.  Many firms are going to a subscription model that requires monthly or annual payments in order for you to continue to use the software.

This year QuickBooks Enterprise Solutions (QBES) moved from a purchase model to a subscription model.  If you are currently using QBES, and paying for the annual Full Service Plan (FSP) make sure you look at the new subscription levels to evaluate your costs and functionality using either method, if you choose to stay with the FSP rather than subscription, you must continue to pay on an annual basis to remain in this discontinued plan.

If your software requires an annual payment to receive updates and  you do not pay the fee you will not receive new features, your software may not work with new operating systems, and security issues will not be addressed.  All these items will cost money, time, and reduce productivity.

If your software does not have an annual plan and you must re-purchase the software, evaluate the new features each year to identify changes.  Also consult with the vendor to identify how long they “support” a version and will continue to issue free updates.  I recommend only using supported versions.

Intuit supports QuickBooks Desktop products for a little more than three years.  After that period the technical support staff cannot answer questions, free updates for minor changes are not created, and connected services like payroll may not be supported.

Many clients are concerned about installing updates and fear that it will “break” the software and do not want to make any changes.  I understand your concern.  My suggestion is that you wait on installing  software updates for 1 – 2 months for annual updates, in this time software publishers will generally be made aware of any issues and correct as much as possible, or warn users regarding known issues.  If your software is updated less regularly, I would wait longer and consult to reseller to determine when it is advisable to update.

This article was inspired by the following article Accounting Software Updates: Are they Necessary?

If you have any questions regarding this article, or would like further information,  please contact Ilene Eisen, CPA.CITP at ilene.eisen@ie-solutions.biz

Ilene Eisen to Speak at Inuit Virtual Conference

Ilene will be speaking that the Intuit Virtual Conference , Wednesday December 10, 2014  she will be presenting:

QuickBooks Desktop Accountant: Your Friend at Year End (Part 1 of 2)

This course has been designed to introduce the accounting professional to strategies for working with your clients’ QuickBooks company files at month‐end or year‐end. It provides an overview of  the tools and features that streamline the process of evaluating and correcting your client’s QuickBooks data as well as those tools and features that enable you to work efficiently and directly with your client on month‐end and year‐end accounting processes & financial reporting. These tools are available with your QuickBooks Accountant Desktop Plus 2015 subscription or QuickBooks Accountant Desktop 2015 software, and QuickBooks Enterprise Accountant 15.0 software

QuickBooks Desktop Accountant: Your Friend at Year End (Part 2 of 2)

Your clients’ QuickBooks data is seldom clean enough or complete enough for you to use when preparing their year‐end financial statements and / or income tax returns. In this session, we will “walk through the Balance Sheet” using the tools and features covered in the previous session (QuickBooks Desktop Accountant: Your Friend at Year End ‐ Part 1) to quickly find AND correct mistakes, allowing you to confidently use the QuickBooks trial balance to prepare your clients’ returns. You will also learn proactive steps you can take with your clients to keep their data accurate throughout the year – to streamline both income tax return preparation and periodic financial statement preparation.

 

Ilene Eisen to Speak at QuickBooks Connect

Ilene will be speaking that the Intuit Conference QuickBooks Connect in San Jose, California, Monday October 20, 2014 she will be presenting Mastering QuickBooks Inventory in Pro and Premier. This session will highlight the inventory features and strategies that Ilene uses when working with client to create an efficient workflow and accurate reports.  The session complete description is:

Managing Inventory can be quite complicated in any business! QuickBooks has features and tools that will help non-accountants manage the process. This course covers inventory concepts to help you understand the process and then introduces features and tools to purchase inventory, sell Inventory Parts, and enter Inventory adjustments.

Management should also understand the concepts, and use the tools provided, review reports, and be an active participant in the process to enhance internal controls. For this reason, we will also discuss reports, the reconciliation process, and an evaluation tool to easily identify errors and issues.

There are various versions of QuickBooks and we will discuss the inventory features that are available in QuickBooks Pro, QuickBooks Premier, and QuickBooks Accountant version so that the user can assess their needs and purchase or upgrade to the version that is best suited for their Inventory needs.

New QuickBooks Enterprise Solutions Subscription Plans

This month Intuit changed the way they sell NEW versions QuickBooks Enterprise Solutions (QBES), it is now sold on an annual subscription and will no longer function if the subscription is not renewed.  In addition to the Subscription, there are three packages that a customer chooses from, Silver includes Advanced Reporting, Gold includes advanced Reporting and Enhanced Payroll, and Platinum which includes advanced Reporting, Enhanced Payroll, Advanced Inventory, and Advanced Pricing.  Customers who currently own QBES will not be affected by this change.

Selling QBES on a subscription basis is a major change in the relationship between Intuit and the end user.  In the past a customer would purchase the software and had the option of purchasing the Full Service Plan (FSP) after the first year to keep the software current, if you did not purchase the FSP plan annually the software would continue to work, however you no longer receive product updates, online backup and technical support services.

The advantage of the subscription plan is that it is less expensive to add Enhanced Payroll and Advanced Inventory especially for customers with fewer users. The new price structure is also easier for customers to understand without having to price add-ons like payroll, Advanced Inventory and Advanced Pricing.  If the new structure reduces your cost, you can contact Intuit to switch to the subscription model, however this would be a non-revocable decision.

The disadvantage is that if you do not renew the subscription on an annual basis you will lose the ability to use or access your accounting software.

My Virtual Office

This month I moved out of the office space I had rented for the last 8 years!  In the last year I have worked from the office, hotel rooms, airport lounges, my kitchen table, and anywhere else with an internet connection when I had to get work done.  I found that the only advantage to being in my office was multiple monitors!  For efficiency over the years I have moved more services and data to the “cloud” and this has significantly reduced my costs and increased flexibility!

Remote Access Software – This service allows me to log in with clients to work remotely on their desktop for training and problem resolution.

Webinar Software – This software gives me the ability to present webinars to large groups of people regardless of location.

Voicemail – This online service sends me an e-mail with my messages included in a sound file and a transcribed conversation that I can read easily.

QuickBooks – This software lets me e-mail invoices and estimates and the merchant services link allows customers to pay their invoices online.

Office 365 – This subscription gives me full Microsoft functionality anywhere any place. I also store my files using the SharePoint which is included in the service and synchronize the files with my desktop and laptop so I have all my files with or without an internet connection.

Internet Fax Service – This service accepts my faxes and sends me an e-mail with an attached PDF of the fax.

These services and software also allow me to more responsive and flexible to client needs.  They have also made my business more convenient for my clients.

 

 

Technical Support Scams

I wanted to make you aware of a Technical Support Scam.  I keep getting calls from someone who says they are from Microsoft or Windows technical support.  I know that these calls are not legitimate since I have not reported any issues and they are calling on my home phone which I never use for software registration purposes.   If you get one of these calls and you are not expecting a call from technical support you should not engage the caller.  For more information on this issue, please see the following Microsoft statement on their Safety & Security Center site:  http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

 

Creating a QuickBooks Period Copy

There are times when you may need to send someone a copy of your QuickBooks company file but you do not want to give them access to all transactions.  This could be in response to the Internal Revenue Service, a subpoena, lawsuit, etc.  Once the decision has been made to supply specific information, you can use a utility available in the Accountant version of QuickBooks or QuickBooks Enterprise Solutions Accountant  to create a “Period Copy” of your data file.

I recommend that you make a backup of your file, Restore the backup to your computer using a different file name, and then make a period copy from this backup.  Therefore you will not be affecting the company file.  Keep in mind that creating the period copy can take several minutes to several hours depending on the size of the company file, I generally run this overnight.  Below are the instructions for how to make the period copy using the newly created data file

File Menu – Utilities – Condense Data

In the Condense Data screen select the third option “Transactions outside a date range (to prepare a period copy of the company file),  Enter your Date Range , Select Next

Select create one summary journal entry (recommended), Select Next

Select Summarize Inventory Transactions (recommended), Select Next

Select all the listed in the next two screens, Select Next

Select Begin Condense

After the utility runs verify that the balances are correct !

Tax Time Resolutions

Once again we’ve seen another tax deadline come and go!  Each year preparing the books and records for the tax preparer is a task that takes time and energy from things that we would prefer to do.  For many it’s also a learning experience to see what your annual profits actually were.  Wouldn’t it be nice to know how you are doing during the year so you could make adjustments and increase your revenue?

Now is the time to talk to your tax preparer and accounting staff about your recordkeeping practices.  I have found that additional training and/or upgrading bookkeeping practices usually saves considerable time and increases the accuracy and timeliness of your records.

Accounting Software Formats

Many firms are looking to upgrade or replace their accounting software.  They look forward to a more efficient system but are concerned about making such a large change and the consequences of making the wrong decision.  In the past we looked at fairly similar features and the higher the price the better the software we found.  Today all bets are off and it’s hard to even compare prices of possible solutions. 

The accounting software ecosystem has changed and there are terms that we may not be familiar with or we may not completely understand.  In this article, I’d like to discuss the options:  cloud applications, hosted software, client-server software, and desktop software.  All of these options are very different and the option you choose will significantly affect your access, functionality, workflow, and costs.

Cloud Applications are programs that reside on the software provider’s servers and they are installed and updated by the provider.  You will not need to maintain servers or take daily backups, examples of such applications are QuickBooks Online, NetSuite,and  Xero. 

Hosted Applications are not really a program but a hybrid solution where you select an accounting solution that meets your needs and it is installed on a server provided by a “hosting” company.  This option allows you to choose a software package that meets all your needs without having to maintain a server and the necessary IT staff. 

Client Server Applications are programs that reside on your server and are accessed from various workstations.  The computing is performed at the server and therefore is faster and does not require as robust workstations.  

Desktop Applications are programs that vary from very basic to advanced software that reside on your workstation/computer,  These applications can be single user or accessed by other users on your network. The computing is performed at your computer and will be dependent upon the speed of your computer (and network if shared with other users) Examples of such applications are QuickBooks, and Peachtree. 

I hope this summary has helped you understand the Accounting Software options and will help you narrow down an appropriate software for your business.  

 

What is the best QuickBooks Program for Managing MY Inventory?

Many clients have inventory and struggle with how to manage the inventory effectively and easily.  Although QuickBooks does have inventory functionality in QuickBooks Pro/Premier and Enterprise, there are various add-on solutions that are also be helpful for your specific needs.  To determine the correct version and add-ons I’ve created the summary below. Retail businesses should also review the Point of Sale section. 

Quick Books Pro

Inventory functionality is very basic.

  1.  Inventory features are designed for businesses that buys and sells the same items over and over again (ie Antique Shops buy and sell different items).
  2. These businesses do not assemble items or repackage them and only have one location.

QuickBooks Premier

Inventory functionality of QuickBooks Pro and

  1. Ability to assemble items (remove raw materials from inventory and replace with finished goods or repackage in smaller quantities.)
  2. Create Sales Orders to manage partial shipments of goods and manage unfulfilled orders

QuickBooks Enterprise Solutions

Inventory functionality of QuickBooks Premier and

  1. Ability to use custom fields in transaction to configure orders
  2. Ability to add-on Advanced Inventory (annual fee)
    1. Use Multiple Inventory Locations
    2. Track Lot and Serial Numbers
    3. Bar Code Tracking

QuickBooks Point of Sale (POS)

This is a separate program that integrates with the other QuickBooks programs mentioned but is designed to work in a retail environment and function as a cash register.   

  1. Ability to run daily cash register reports.
  2. Ability to track individual cashiers
  3. Bar Code Tracking
  4. Multi-Store ability
  5. Styles view to see inventory availably by 2 designated features (i.e. size, color)